# #open-a-ticket

You can contact the moderator privately in the #🎫｜open-a-ticket channel. You can also use Liker Land's customer service tools to contact customer service.

1\. Go to the #🎫｜open-a-ticket channel and click "Create ticket".

<figure><img src="/files/gaqYBPqc1Dy9bxgPRccy" alt=""><figcaption><p>Click "Create ticket"</p></figcaption></figure>

2\. The bot will respond, and you can either click **#ticket-\[number]**, or;

<figure><img src="/files/Oc5GAD4RbguCqjEc506j" alt=""><figcaption><p>Click the #ticket-[number]</p></figcaption></figure>

Go to the menu and click **#ticket-\[number]**.

<figure><img src="/files/UB28oxO6q8sFsmyriMn7" alt=""><figcaption><p>Go to the menu and click #ticket-[number]</p></figcaption></figure>

3\. You can enter your text in the dialogue box. Only moderators of the server can see and reply to the content in this channel; others cannot see them. If you think this ticket is no longer needed, you can click "Close" to delete it.

<figure><img src="/files/ckqTi4LBf8dOm42RnKFs" alt=""><figcaption><p>Click "Close" to close the ticket </p></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.v2.like.co/general-guides/community/open-a-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.