# #open-a-ticket

在 #🎫｜open-a-ticket 頻道可使用私密的方式與管理員聯絡。你也可以使用 Liker Land 客服工具與客服聯繫。

1\. 到 #🎫｜open-a-ticket 頻道點「Create ticket」。

<figure><img src="/files/9uNW7cexNcIhZo3kwMvu" alt=""><figcaption><p>點「Create ticket」</p></figcaption></figure>

2\. 出現如圖所示的機械人回應，點 **#ticket-\[數字]**，或；

<figure><img src="/files/qD4MFVUNeV5EvklGN8XK" alt=""><figcaption><p>點 #ticket-[數字]</p></figcaption></figure>

到菜單下面點 **#ticket-\[數字]**。

<figure><img src="/files/v10DNmj3bovH3WcsNuKF" alt=""><figcaption><p>到菜單下面點 #ticket-[數字]</p></figcaption></figure>

3\. 你可以在對語框輸入內容。留意此私密頻道內容只有伺服器的管理員可以看到及回覆，其他人是看不到的。如果你覺得經已不需要這張票，你可以點「Close」把它刪除。

<figure><img src="/files/MCTNklzDHts5f9ZLgmQf" alt=""><figcaption><p>點「Close」把 ticket 刪除</p></figcaption></figure>


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